Breaking Journey Information talks to Michal Smejc, basic supervisor at Velaa Non-public Island within the Maldives, concerning the vacation spot’s in depth well being and security programme, which has enabled it to proceed working since rising from lockdown final July.
BTN: Maldives re-opened to tourism in July. What operational modifications have you ever carried out at Velaa Non-public Island with the intention to proceed receiving visitors by the pandemic?
Michal Smejc: We put took many precautions to maintain our island protected, and I really consider Velaa might be a task mannequin for different resorts.
To begin with, we constructed our personal PCR laboratory together with one other resort on a neighborhood island.
Right here, we additionally leased three homes for the quarantine of our workers returning to the island.
Which means all our workers would endure a PCR take a look at previous to arriving at quarantine, they might then quarantine on the native island earlier than present process a second PCR take a look at previous to arriving at Velaa.
For visitors, we’re conducting speedy antibody checks on arrival (along with a PCR take a look at earlier than flight) and one other one after 5 days.
Now we have additionally elevated hygiene and security measures at Velaa.
All of those measures have resulted in zero constructive instances at Velaa up to now.
BTN: What recommendation from Velaa’s experiences would you provide to different resorts but to emerge from lockdown?
MS: To ensure that when boarding workers again to the island, strict security measures are adopted to keep away from unfold on the island.
Additionally to rethink all security measures and processes earlier than reopening the resort.
We have been fortunate sufficient to proceed working all through the lockdown.
BTN: How have the worldwide journey restrictions, particularly the continually shifting journey corridors, impacted your operations?
MS: It’s paradox, in that this disaster made our quarter 4 of 2020 and quarter certainly one of 2021 one of the best in Velaa historical past.
Maldives is certainly one of few international locations the place it’s potential to journey to and on high of that, it’s vastly safer as you’ve one island and just one resort which creates pure social distancing.
What we are able to clearly see is that Europe and USA should not performing as effectively and Asia has additionally seen a big decline, however the CIS is booming because the Maldives is certainly one of only a few permitted locations.
A transparent development in the intervening time is that individuals are coming for longer stays and reserving larger classes to take pleasure in further consolation.
Now we have had some visitors staying with us from July!
One other new development we now have seen has allowed visitors to work from the island with their households while their youngsters proceed their schooling on-line.
BTN: Why is collaboration throughout the journey business important to navigating the post-virus panorama?
MS: Evidently the hit from the Covid-19 disaster to the business has been important.
It’s only pure in a disaster that individuals want to assist one another with the intention to survive.
It’s no totally different for the journey and hospitality business.
Constructing sturdy partnerships might help you survive and rise from disaster even stronger.
I feel many journey brokers and accommodations should rethink their strategic strategy fully and transfer from being income targeted to placing the visitor expertise first.
BTN: What tendencies in journey and tourism do you see rising within the aftermath of the disaster?
MS: The business will most actually shake closely for a while and market shares might be reallocated.
For resorts, I consider security will develop into a primary subject for the following few years with folks prepared to pay extra for worth (security, privateness, high quality of service).
There may even be a contest for visitors with many resorts providing important reductions to safe enterprise.
We then again, selected to do the other and are as a substitute specializing in buyer expertise which has resulted in an enormous progress of each repeat visitors and revenues.
BTN: Have you ever had any constructive modifications in your individual outlook in response to the disaster?
MS: I feel the phrase ‘constructive’ might be absent for a while.
As I mentioned, we now have had one of the best months in our historical past.
The issue is that a lot is altering every single day, the place someday you may be on a peak and the following day below lockdown.
Nonetheless, I do really feel that the rising variety of repeat visitors will final into future certainly.
I hope to see the world returning to a detailed regular by 2022 as vaccination improvement continues and new medicines develop into accessible.
Discover out extra on the official website.