Right here Breaking Journey Information speaks to Ólafur Óli Ólafsson, chief gross sales officer with the corporate, to learn how it feels to have been recognised by voters from across the globe.
Breaking Journey Information: Having claimed a prime title on the World Journey Awards, how does it really feel to have received?
Ólafur Óli Ólafsson: It feels superb!
Whereas my official title is chief gross sales officer, all through the staff I’m referred to as the pinnacle of buyer happiness.
We attempt very exhausting to supply skilled steerage to travellers about Iceland by providing one of the best experiences and letting prospects depart with blissful recollections.
This implies offering the very best customer support and giving them entry to as a lot data as we are able to.
We would like travellers to grasp the tradition they are going to be experiencing and really feel enthusiastic about seeing in particular person all of the superb issues they’ve examine.
We intention to empower travellers to take management of their journey, arrive able to expertise all the things Iceland has to supply, and know that we’re right here to assist them anyway that we are able to.
BTN: How will the trophy assist you to advertise Information to Iceland as we transfer into 2022?
OOO: This trophy won’t solely act as a motivator, however it is usually a terrific showcase of the extent of our service excellence.
It evokes us to maintain offering one of the best service and can create an added layer of belief for our prospects.
This award reinforces our message that we’re specialists after we write about Iceland.
We would like our travellers to really feel assured in what they learn on our web site and once they ebook with us.
These awards show that Information to Iceland is a reliable firm devoted to delivering one of the best service and experiences.
BTN: What’s it that caught the attention of voters; what do you assume it’s that separates Information to Iceland from its opponents in Europe?
OOO: This firm is based on a ardour for sharing nice traveller experiences.
The staff put their hearts and souls into the corporate, and it exhibits.
Based by locals, there’s a sense of pleasure that comes with displaying travellers our residence nation.
Information to Iceland is the most important market in Iceland, combining over 1,500 journey operators in a single group.
Our web site is offered in 15 languages, giving billions of travellers the flexibility to browse of their native language.
Guests have entry to reviewed excursions, lodging and rental vehicles.
We would like travellers to really feel like they’ve all the data they want earlier than experiencing Iceland.
Information to Iceland can be wealthy in free journey data resembling in-depth journey blogs, articles, and a possibility to attach with the locals for essentially the most genuine expertise when visiting our stunning nation.
Lastly, we pleasure ourselves in placing the shopper first and offering one of the best journey expertise attainable, making certain that everybody who books a visit with Information to Iceland leaves with a optimistic and genuine Icelandic expertise.
Discover out extra about Information to Iceland on the official website.