Interview: Victor Chalfoun, basic supervisor, Waldorf Astoria Dubai Worldwide Monetary Centre | Focus

Interview: Victor Chalfoun, general manager, Waldorf Astoria Dubai International Financial Centre | Focus

Breaking Journey Information chats with Victor Chalfoun, basic supervisor on the Waldorf Astoria Dubai Worldwide Monetary Centre, as he outlines his lodge’s method to tackling the challenges of the previous 12 months.

At Waldorf Astoria Dubai Worldwide Monetary Centre, our high precedence has all the time been the protection and safety of our friends and group members.

The hospitality {industry} has seen an ever-evolving change to handle travellers’ expectations within the wake of the coronavirus pandemic.

Consequently, Hilton CleanStay was rolled out to ship an industry-leading commonplace of cleanliness and disinfection to Hilton properties, offering friends with assurance and peace of thoughts.

What has not modified is our dedication for an unmatched luxurious hospitality, consolation, security, and well-being of our friends.

Tourism and hospitality have been arduous hit by Covid-19, and, for a lot of, the affect can be long-lasting.

For Waldorf Astoria Dubai Worldwide Monetary Centre, adopting a social-first communications mannequin whereas amplifying optimistic messages by influencers, ambassador networks and strengthening the partnerships with our business-to-business clientele has enabled the group to reply rapidly in the beginning of the disaster, then shift gears to concentrate on buyer loyalty and enterprise resilience for the long run.

As world journey restrictions proceed to vary, our method was to always stay near our friends and shoppers.

In the meantime, we remained nimble and developed our native home leisure phase that continues to develop in curiosity, whereas we’re able to welcome our worldwide friends when restrictions are lifted.

Extra Info

The Waldorf Astoria Dubai Worldwide Monetary Centre is presently within the working for the title of Middle East’s Leading Luxury City Hotel and quite a lot of different high titles on the World Travel Awards.

Learn the way to vote here.

Discover out extra concerning the lodge on the official here.

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