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Ryanair warns passengers over on-line journey agent rip-off | Information

Ryanair warns passengers over online travel agent scam | News

Ryanair has referred to as on prospects to all the time e-book straight via its web site or app following additional proof of what the low-cost service calls “anti-consumer practices” by on-line journey brokers.

The airline stated it had been notified by prospects of a bogus “low cost” rip-off, the place prospects buy “discounted” flights via a rip-off agent, which has no affiliation to Ryanair.

This bogus agent makes use of the shopper’s cost particulars to safe their flight reserving, earlier than storing the shopper’s cost particulars for fraudulent use at a later date. 

Ryanair director of promoting, Dara Brady, stated: “This newest on-line journey brokers rip-off is but one more reason why passengers ought to all the time e-book direct.

“On-line journey brokers are promoting our flights however haven’t any industrial agreements with us to take action, and any display scraping of our web site is in breach of the phrases of use of ryanair.com.

“In response, we launched the Verified Seal on the Ryanair web site and app earlier this 12 months to assist prospects keep away from the pitfalls of reserving with on-line journey brokers, who usually overcharge, and should present incorrect buyer info which prevents Ryanair from dealing straight with its passengers.”

Prospects who mistakenly booked via an internet journey brokers can now additionally verify whether or not they have been overcharged through the use of a value checker instrument which was launched in April.

This instrument has been utilized by greater than 50,000 prospects thus far and permits prospects to check how a lot they paid to an internet journey brokers in opposition to what Ryanair acquired for the reserving.

The web journey brokers’ enterprise mannequin operates by making use of mark-ups to flights and flight merchandise, which implies that prospects will pay as much as 40 per cent extra for a similar choices, than if that they had booked straight on the Ryanair web site or app.



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